Refund and Return Policy
Kindly contact us first at hello@suplime.co for any related issue(s) before taking any action.
Damages and issues
Please inspect your order upon reception (within 48hours) and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Return & Refund
All purchases are final. We do not offer refunds or exchanges under any circumstances. Please ensure that you have reviewed your order carefully before completing your purchase. If you have any questions about our products or services, feel free to contact us before placing your order.
By purchasing any product made from recycled plastic, you acknowledge and accept the details outlined under the “Recycled Plastic Information” tab. This includes understanding that recycled plastic products may have natural variations in colour, texture, or finish due to the nature of reused materials.
